Building belonging, opportunity and community

We work with Global Majority People to remove barriers, build confidence, and create pathways to belonging.  Our services respond to the practical, emotional, and social challenges people face as they rebuild their lives in a new country, combining immediate support with long-term opportunities for independence and participation.

Our work spans social connection, education, employability, volunteering, youth activities, and adult support, delivered through trusted relationships and strong local partnerships.  We take a holistic, person-centred approach, recognising that integration is not a single step but a journey shaped by language, wellbeing, community, and opportunity.

We provide practical support that meets immediate needs, alongside programmes that build confidence and stability over time.  This includes our Free Shop, which offers clothing, household items, and essentials in a dignified, welcoming environment, reducing financial pressure while creating opportunities for conversation, trust-building, and onward support. Our advice and support services help people navigate healthcare, housing, education, and immigration systems, ensuring no one is left to face complex processes alone.

We create welcoming spaces where people can connect, learn, and thrive, from English classes and skills workshops, to creative and social activities that reduce isolation and strengthen mental wellbeing.  Our volunteering and progression pathways support people to gain experience, develop skills, and build a sense of purpose, while our employability support helps participants move towards work, training, or further education when they are ready.

Our work with children, young people, and families includes youth activities, mentoring, and family-based programmes that nurture resilience, aspiration, and belonging.  These opportunities support educational success, social confidence, and positive peer relationships.

Partnership is central to everything we do.  We work closely with local authorities, the NHS, schools, voluntary and community organisations, and faith and cultural groups to ensure joined-up, effective support and to avoid duplication. Through our hotel engagement and outreach work, we support newly arrived asylum seekers, often among the most isolated,  providing early information, wellbeing support, and pathways into community life.

We also deliver training and outreach to professionals, volunteers, and community groups, sharing insight and lived experience to improve understanding, challenge misinformation, and strengthen inclusive practice across Norwich and Norfolk.

Alongside our year-round programmes, we coordinate Norwich’s annual Refugee Week celebrations, bringing together people with lived experience, artists, schools, community groups, and partners to celebrate culture, creativity, and contribution.  Refugee Week provides a powerful platform for our participants’ voices, strengthens community cohesion, and challenges negative narratives through shared experiences of learning, art, food, and storytelling.

Together, our work builds stronger individuals, stronger communities, and a city where newcomers are not just supported to survive, but empowered to belong and contribute.